Tag Archives: experienced director

Find a sponsor or be prepared to be very brave

twoespressosSome months ago I was at a charity lunch and had the pleasure of meeting a two accomplished women. One was about to finish her current executive role and was planning to develop a portfolio of non-executive directorships. She was already on a couple of community and not-for-profit boards. The other was an experienced company director. By the time we left the lunch, I realised that the experienced director was clearly a sponsor of the first woman, as she was very busy introducing her to others and arranging for her to meet people.

Six months later, the aspiring non-executive director has been appointed to the boards of three listed companies.

Let it be said, I am delighted for this female director for having been able to achieve her goals so well and so quickly. She is clearly talented and brings a particular skill set that is needed by the boards that she has joined. But I have no doubt that having a sponsor who was proactively putting the aspiring director forward would have helped immensely.

For without a sponsor, you have to go it alone. You have to have lots of coffees, develop a profile, speak with headhunters and generally put yourself forward wherever possible, without at the same time looking desperate! You do have to be prepared to be “out there”. And without a clear sponsor, you need to be brave. You may have to ask others to introduce you to third parties or even recommend you to a particular chairman for a particular board.

Not everyone has a sponsor, but if you can find one, make the most of the opportunity. Having someone open the doors for you, be thinking of you and promoting you without your prompting, or even at your suggestion, is a very powerful tool in the world where personal recommendations mean so much. If appropriate, be brave and ask someone to be your sponsor or champion, if you are confident that they know you and would be pleased to recommend you.

However, just because you don’t have a sponsor doesn’t mean you can’t get the roles you want. It just may take more time and effort. You will have to be prepared to take measures into your own hands. There is no doubt, it does take a certain amount of bravery and confidence. You have to “lean in” and push yourself out. But if you have the right skills and experience, and enough people know about you, the right roles will eventuate.

Coffee count: 391

Headhunters – respondents, facilitators or change agents?

coffees3A couple of weeks ago the Australian Financial Review had an article that included an expressed frustration by shareholders of the approach major executive recruitment firms (I’m going to call them “headhunters” for readers’ ease) take to recruiting non-executive directors for boards.  The claim was made that headhunters like to play it safe and thus boards end up with the same names put forward, it not being in the headhunters’ interests to try to place someone on an ASX board that has not been on one before.

I have previously discussed in elsewhere in this blog the catch-22 that exists for aspiring non-executive directors in relation to prior experience.  It was somehow heartening to read of the same in the pages of the newspaper.

In a best case scenario, a board seeking a new director (whether an ASX100 company or not) would have done a skills matrix of its existing directors, considered their tenures to date and future plans and accordingly, developed a brief for a headhunter to fulfil its succession planning requirements.  The existing directors are likely to also apply their minds as to whom they know who might fulfil the requirements.  Both groups will cast around amongst the people they know.

Director appointments are going to come either through a headhunter or one’s network.  In the case of larger companies, it’s just as likely to be a combination of both, with one’s name needing to be on both lists.  So aspirants have to keep meeting with headhunters as well as networking. 

Of my 223 coffees to date, 19 of them have been with headhunters and there would be another few to whom I’ve been introduced but who haven’t met with me.  They range from the blue-chip international firms to the sole operators.  All have been polite and friendly.  Only two have met with me a second time (across a two year period). Walking away from most, I’ve had the feeling that I wasn’t going to be on any of their lists any time soon.

I understand that from the headhunters’ perspective, they have a brief from the board or nominations committee and they need to fill it.  I also appreciate that they need to earn a living and they do that by providing a service that their clients want. This is most easily achieved by putting forward a round peg for the proffered round hole.  However, I’m going to go out on a limb (perhaps not for the first time) and challenge headhunters to consider encouraging their clients to look at whether in fact a not-round peg might also fit in that round hole.  After all, Henry Ford’s potential customers thought they wanted faster horses but he gave them a car and Steve Jobs probably wouldn’t have developed the iPad if he had listened to those people saying they wanted a netbook to replace the laptop.

The need for diversity on boards is not just about reworking the gender balance. It’s about bringing fresh ideas and new perspectives to the board table. It’s about bringing people with experience in other industries who have the skills to translate the knowledge learned elsewhere into insights in a complementary or similar industry.  Headhunters have a potentially fantastic opportunity to meet a variety of new people and with the real understanding of their clients needs’, persuade their clients to not just recruit more people like themselves, but rather, take the plunge into the area of diversity in a meaningful way. 

Surely in this fast changing world, where technology drives so much, where globalisation breaks down international borders more easily and where the younger generation consume so much more than previous generations (both in terms of tangible goods and intangible information), boards and chairmen need people around the table who understand these influences.  Today’s experts in social media are unlikely to have had ASX100 board experience.  But it doesn’t mean that they lack governance skills and the difference between setting strategy and implementing it.  And even if the newest member of the board doesn’t have the same depth of governance experience, then that is why there is a skills matrix so that others cover it and directors can cross-pollinate their experiences.

My hope is that both the headhunters and the boards who speak of diversity open their thinking to looking for aspiring directors who can assimilate current business challenges and synthesise them with an understanding of experiences elsewhere.  Such people will bring insight and value to board discussions and deliberations.

And perhaps rather than just responding to standard briefs, headhunters should see themselves as agents of change and help Australian corporate boards become the new model for diversity, good governance and foresight.

Coffee count: 223

Industry focus vs agnosticism

coffees5Right from the start, one of the questions I am always asked is “what industry are you focused on?” For many, the answer is obvious – years spent in banking would lead one to focus on the financial services industry; with deep experience in FMCG one would focus on retailing or manufacturing, as appropriate, etc.  With a “lattice career” and broad experience across strategy, marketing, general management and business establishment in different industries, the answer has been less obvious for me.

However, it has always struck me as a catch-22 question. If one focuses on one industry and then attains a non-executive directorship for a company in that industry, one is then generally conflicted from seeking a role in another company in the same industry.  Equally, it labels how people think of you.  So I have been pleading agnosticism and saying that few industries are “rocket science” and my skills should be applicable across any number of industries.  Usual response: nods of acknowledgement.

Two coffee meetings in the past week have led me to rethink this proposition….. At the first, with a mentor and experienced NED, the nod of acknowledgement was accompanied with a shake of the head. The problem with my answer, I am told, is that it doesn’t help people to place me in their own minds into a category. And for a first role especially, it needs to be easier for people to do that.  I was advised to focus on what my key skills are and consider to what kinds of businesses those skills would be most applicable or useful. It narrows the range of industries or companies by being more specific, without being so specific that one might be excluded from being thought of as a specialist in one industry only.  Articulated this way, I realised one can describe kinds of businesses rather than be very general.

The same question came up the following day and I applied the advice of the previous day. This time, the person (who was a colleague in the past) provided insight into how thinking about kinds of businesses and focusing on changes in the market, could lead one to think about one industry in order to access many others. For instance, the advent of the NBN will affect not just the obvious telecommunications businesses, but also others such as e-health, music, retailing and so on. This thinking allows one to talk to people in one industry about the implications on other industries – being industry focused without being industry limiting.

Two very enlightening coffees…..

PS:  Shortly to have second round interview for first board role. It’s unpaid and it’s local, but it could be the first one!

Coffee count: 152

Getting into government

coffees4In at least half of the meetings I’ve had with non-executive directors and almost all the meetings with head hunters, their advice has been to seek a role on a government board.  Government boards are regarded as good places to gain experience and make connections.  How one achieves that is another thing…

The Federal and NSW Governments both have registers for women seeking board positions. No doubt similar registers exist in the other states.  As it’s the obvious place to start, I register and receive automated replies acknowledging such.  Given that, as with all things, a personal interaction is usually more helpful, I try to find a way to add a personal element to my submission on the register.  It takes a fair bit of research but eventually I have a conversation with the person responsible for maintaining the NSW register, only to be told that it works a little like a matching database and there is no opportunity to have any personal contact.  No response to from the person who maintains the Federal Government database…

The search for some personal contact continues.  A friend with contacts forwards my CV directly to the NSW Treasurer. I receive a letter from a member of his staff acknowledging it and suggesting that I register on the NSW register. Hello, I’m already on it!  Didn’t anyone cross-check??

Finally, one of my coffee meetings elicits the name and number of the person who manages the process of recommending directors for NSW State Owned Corporations (SOCs). He described the multi-layered approach to coming up with a shortlist of names for board vacancies for SOCs, which seems to involve the existing chairman and board, possibly head hunters the board has appointed, the Treasurer and his staff and possibly another Minister and his or her staff. He went on to explain that his role is to manage the process to a point and then from the time of the interviews to a decision being made, the process is out of his hands and the time it takes is variable; it rests with the Ministers, the competing demands on their time and, inevitably, some politics.  With the patience obviously gained working in government, he explains that the process is not dissimilar to that of the corporate world – it helps to be known by the people involved in the process.

Looks like getting into government roles will take a few more coffee meetings….

Coffee count: 148

The experience conundrum

latteThe experience conundrum is two-fold.  The first relates to the desire of boards to have non-executive directors with experience. Understandably, companies want their boards to function well and the directors need to know that each of them sitting around the table understands what their role is in terms of governance, oversight and decision-making. However, boards need to continually refresh and the wider community want to improve diversity.  How do you find new directors if they need to have experience?  Did the first ever director have experience?  It’s a little like the sign in the window of one of my local cafés: “Junior waitress wanted. Experience required”!!

Governance experience can be gained from working with not-for-profit organisations such as charities, school boards and sporting organisations. An understanding of governance and the decision-making process can also be gained by executives who report to boards or attend board meetings or board sub-committee meetings.  The AICD runs an excellent course that all aspiring non-executive directors are encouraged to attend. If the knowledge gained there is not considered sufficient, then what does that say about the value of the course?  And if all of that isn’t enough for a new director, couldn’t a chairman or existing experienced NED take the new NED “under their wing” for a while and mentor and them and pass on their wisdom and learnings from their own experiences?

The other experience conundrum is in relation to industry experience.  A chairman putting a new board together told me that I wasn’t appropriate because I didn’t have experience in the particular industry that group operated within. Diversity doesn’t just come from a mix of genders. It comes from a mix of perspectives, which may derive from different genders, different ages and different industries.  Very few businesses could say that their industry is so specific that they could not benefit from experience gained in a different industry, tackling similar issues. There are a huge range of industries where focusing on customer/client needs is critical, including retail, manufacturing, services etc. Similarly, there are a range of businesses where understanding capital-intensive assets is vital  – it’s not just in mining and resources.  Bringing a perspective from a different industry and from different experience will help reduce the risk of “group think” and sometimes lead to thinking about a mature business in a fresh way.

Coffee count: 141